{"id":4974,"date":"2026-04-10T08:25:37","date_gmt":"2026-04-10T06:25:37","guid":{"rendered":"https:\/\/laserhouse.si\/complaints\/"},"modified":"2026-05-28T12:38:20","modified_gmt":"2026-05-28T10:38:20","slug":"complaints","status":"publish","type":"page","link":"https:\/\/laserhouse.si\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4974\" class=\"elementor elementor-4974 elementor-4132\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a40f1b0 e-flex e-con-boxed e-con e-parent\" data-id=\"a40f1b0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0ab6f75 e-con-full e-flex e-con e-child\" data-id=\"0ab6f75\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48fdeee elementor-widget elementor-widget-heading\" data-id=\"48fdeee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">SUBMIT A COMPLAINT<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1805f70 e-flex e-con-boxed e-con e-parent\" data-id=\"1805f70\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-106911c e-con-full e-flex e-con e-child\" data-id=\"106911c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-770987c elementor-widget elementor-widget-heading\" data-id=\"770987c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Have you noticed anything unusual after your laser treatment, or are the results not as we planned? Please don't worry\u2014we take every situation seriously. Kindly complete the fields below, and we will do our utmost to find a path to your complete satisfaction and healthy skin. We will review your submission and contact you as soon as possible.   <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a35b145 e-flex e-con-boxed e-con e-parent\" data-id=\"a35b145\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b925c41 e-con-full e-flex e-con e-child\" data-id=\"b925c41\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c65b057 elementor-widget elementor-widget-heading\" data-id=\"c65b057\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How does the process work?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1633fba elementor-widget elementor-widget-heading\" data-id=\"1633fba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">1. Submit your complaint<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c598e28 elementor-widget elementor-widget-heading\" data-id=\"c598e28\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Complete the form and provide us with all relevant information.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bd937f elementor-widget elementor-widget-heading\" data-id=\"6bd937f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">2. We review your case<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63546d4 elementor-widget elementor-widget-heading\" data-id=\"63546d4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">We verify the details, circumstances of your visit, and any attachments.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-feeda91 elementor-widget elementor-widget-heading\" data-id=\"feeda91\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">3. We contact you<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f749968 elementor-widget elementor-widget-heading\" data-id=\"f749968\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">After reviewing your case, we will contact you with a response or proposal for next steps.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3745e29 e-flex e-con-boxed e-con e-parent\" data-id=\"3745e29\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a330445 elementor-button-align-center elementor-widget__width-initial elementor-widget elementor-widget-form\" data-id=\"a330445\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next Step&quot;,&quot;step_previous_label&quot;:&quot;Previous Step&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"COMPLAINT\" aria-label=\"COMPLAINT\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"4974\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"a330445\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_1ff854d elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFIRST NAME\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"John\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-surname elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-surname\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tLAST NAME\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[surname]\" id=\"form-field-surname\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Smith\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEMAIL\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"johnsmith@gmail.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-phone elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-phone\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPHONE\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[phone]\" id=\"form-field-phone\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"040 111 222\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-brand elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-brand\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSELECT LOCATION (Where you had your treatment)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[brand]\" id=\"form-field-brand\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"*Select location\">*Select location<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" LH-LJ\">LJUBLJANA <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" LH-KP\">KOPER <\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-VisitDate elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-VisitDate\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDATE OF VISIT (To which the complaint relates)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[VisitDate]\" id=\"form-field-VisitDate\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" placeholder=\"Select date\" required=\"required\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-country elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[country]\" id=\"form-field-country\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" value=\"SLO\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-website elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[website]\" id=\"form-field-website\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" value=\"https:\/\/laserhouse.si\/\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-form_type elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[form_type]\" id=\"form-field-form_type\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" value=\"Reklamacija\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_9d78641 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-ServiceType elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-ServiceType\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTYPE OF SERVICE\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[ServiceType]\" id=\"form-field-ServiceType\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"*Select service type\">*Select service type<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Paket celo telo\">Full body package <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Posamezni predel\">Individual area <\/option>\n\t\t\t\t\t\t\t\t\t<option value=\" Obnovitveni tretma\">Maintenance treatment <\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-TreatedArea elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-TreatedArea\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTREATED AREA\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\" Noge\" id=\"form-field-TreatedArea-0\" name=\"form_fields[TreatedArea][]\"> <label for=\"form-field-TreatedArea-0\">Legs <\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\" Bikini\" id=\"form-field-TreatedArea-1\" name=\"form_fields[TreatedArea][]\"> <label for=\"form-field-TreatedArea-1\">Bikini <\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\" Pazduhe\" id=\"form-field-TreatedArea-2\" name=\"form_fields[TreatedArea][]\"> <label for=\"form-field-TreatedArea-2\">Underarms <\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\" Obraz\" id=\"form-field-TreatedArea-3\" name=\"form_fields[TreatedArea][]\"> <label for=\"form-field-TreatedArea-3\">Face <\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\" Roke\" id=\"form-field-TreatedArea-4\" name=\"form_fields[TreatedArea][]\"> <label for=\"form-field-TreatedArea-4\">Arms <\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\" Hrbet\" id=\"form-field-TreatedArea-5\" name=\"form_fields[TreatedArea][]\"> <label for=\"form-field-TreatedArea-5\">Back <\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\" Trebuh\" id=\"form-field-TreatedArea-6\" name=\"form_fields[TreatedArea][]\"> <label for=\"form-field-TreatedArea-6\">Abdomen <\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\" Drugo\" id=\"form-field-TreatedArea-7\" name=\"form_fields[TreatedArea][]\"> <label for=\"form-field-TreatedArea-7\">Other <\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-TreatmentNumber elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-TreatmentNumber\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTOTAL NUMBER OF TREATMENTS COMPLETED\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[TreatmentNumber]\" id=\"form-field-TreatmentNumber\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"*Select number of treatments\">*Select number of treatments<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"1\">1<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"2\u20133\">2\u20133<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"4\u20136\">4\u20136<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"7+\">7+<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_a6c0946 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-Reason elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-Reason\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tREASON FOR COMPLAINT\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\" Rezultati niso skladni s pri\u010dakovanji\" id=\"form-field-Reason-0\" name=\"form_fields[Reason]\" required=\"required\"> <label for=\"form-field-Reason-0\">Results do not meet expectations <\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\" Nezadovoljstvo s potekom storitve\" id=\"form-field-Reason-1\" name=\"form_fields[Reason]\" required=\"required\"> <label for=\"form-field-Reason-1\">Dissatisfaction with service delivery <\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\" Neprijetna izku\u0161nja z osebjem\" id=\"form-field-Reason-2\" name=\"form_fields[Reason]\" required=\"required\"> <label for=\"form-field-Reason-2\">Unpleasant experience with staff <\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\" Ko\u017ena reakcija po tretmaju\" id=\"form-field-Reason-3\" name=\"form_fields[Reason]\" required=\"required\"> <label for=\"form-field-Reason-3\">Skin reaction after treatment <\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\" Te\u017eava z navodili ali komunikacijo\" id=\"form-field-Reason-4\" name=\"form_fields[Reason]\" required=\"required\"> <label for=\"form-field-Reason-4\">Issue with instructions or communication <\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\" Drugo\" id=\"form-field-Reason-5\" name=\"form_fields[Reason]\" required=\"required\"> <label for=\"form-field-Reason-5\">Other <\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-ProblemDescription elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-ProblemDescription\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDESCRIPTION OF ISSUE\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[ProblemDescription]\" id=\"form-field-ProblemDescription\" rows=\"5\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-Attachment elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-Attachment\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAttachments (3\u20135 files)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[Attachment][]\" id=\"form-field-Attachment\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" multiple=\"multiple\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-consent elementor-col-100\">\n\t\t\t\t\t<p style=\"margin: -10px 0 0 0; font-size: 12px; color: #666; line-height: 1.5;\">For faster processing of your complaint, please upload clear photographs of the treated area in good lighting. (3\u20135 images allowed in JPG, PNG, or PDF format). <\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_6fc4b58 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_6fc4b58]\" id=\"form-field-field_6fc4b58\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_6fc4b58\">I agree that the personal data collected through this form will be used exclusively for internal purposes of processing my complaint. I confirm that I have read and agree to the <u><a href=\"https:\/\/laserhouse.si\/en\/privacy-policy\/\">Privacy Policy<\/a><\/u> <\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">SUBMIT REQUEST<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SUBMIT A COMPLAINT Have you noticed anything unusual after your laser treatment, or are the results not as we planned? Please don&#8217;t worry\u2014we take every situation seriously. Kindly complete the fields below, and we will do our utmost to find a path to your complete satisfaction and healthy skin. We will review your submission and [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-4974","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/laserhouse.si\/en\/wp-json\/wp\/v2\/pages\/4974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/laserhouse.si\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/laserhouse.si\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/laserhouse.si\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/laserhouse.si\/en\/wp-json\/wp\/v2\/comments?post=4974"}],"version-history":[{"count":7,"href":"https:\/\/laserhouse.si\/en\/wp-json\/wp\/v2\/pages\/4974\/revisions"}],"predecessor-version":[{"id":5021,"href":"https:\/\/laserhouse.si\/en\/wp-json\/wp\/v2\/pages\/4974\/revisions\/5021"}],"wp:attachment":[{"href":"https:\/\/laserhouse.si\/en\/wp-json\/wp\/v2\/media?parent=4974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}