SUBMIT A COMPLAINT

Have you noticed anything unusual after your laser treatment, or are the results not as we planned? Please don't worry—we take every situation seriously. Kindly complete the fields below, and we will do our utmost to find a path to your complete satisfaction and healthy skin. We will review your submission and contact you as soon as possible.

How does the process work?

1. Submit your complaint

Complete the form and provide us with all relevant information.

2. We review your case

We verify the details, circumstances of your visit, and any attachments.

3. We contact you

After reviewing your case, we will contact you with a response or proposal for next steps.

FIRST NAME

LAST NAME

PHONE

SELECT LOCATION (Where you had your treatment)

DATE OF VISIT (To which the complaint relates)

TYPE OF SERVICE

TREATED AREA

Legs Bikini Underarms Face Arms Back Abdomen Other

TOTAL NUMBER OF TREATMENTS COMPLETED

REASON FOR COMPLAINT

Results do not meet expectations Dissatisfaction with service delivery Unpleasant experience with staff Skin reaction after treatment Issue with instructions or communication Other

DESCRIPTION OF ISSUE

Attachments (3–5 files)

For faster processing of your complaint, please upload clear photographs of the treated area in good lighting. (3–5 images allowed in JPG, PNG, or PDF format).

I agree that the personal data collected through this form will be used exclusively for internal purposes of processing my complaint. I confirm that I have read and agree to the Privacy Policy